Call Failed: Network Busy?

Although I know that T-Mobile isn’t the only wireless provider in Houston, I’ve always been a very loyal customer. Recently,, however, I’ve come to question whether or not I should stay with them.

Over the past couple of days, when I try to make calls during times that could be considered “peak” hours (rush hour, etc.), I keep on getting the message “Call Failed: Network Busy”. I’m eventually able to place the call, but it is starting to get a bit annoying.

I remember reading somewhere that in the Houston area, Verizon actually offers the best coverage/service. I would never switch to Verizon though, as I don’t like the limit in phone choices (they don’t use GSM), and I also think their calling plans are a bit more expensive. With that in mind, I guess the only company I’d consider switching to is Cingular. Since the number portability law is now in effect, switching wouldn’t be that difficult; I could keep my existing phone and number – all that would change is the SIM card.

Has anyone else been having similar problems with T-Mobile? Or do other networks have this problem as well?

13 Comments so far

  1. Mase (unregistered) on January 24th, 2006 @ 10:39 pm

    I have used T-Mobile for over a year and, like you, have recently had the “Network Busy” problem. Its been for maybe one or two calls, every couple of days, but is definitely quite annoying.

  2. Governor (unregistered) on January 24th, 2006 @ 11:22 pm

    Has anyone ever tried calling Mike Jones? I wonder what provider he uses.

  3. vance (unregistered) on January 25th, 2006 @ 12:54 am

    Who’s mike jones???

  4. katya (unregistered) on January 25th, 2006 @ 8:48 am

    I would absolutely NOT go with Verizon – but have been very happy with my Cingular service. I get decent reception wherever I am in town, all the way to Lake Conroe when visiting the parentals.

  5. Governor (unregistered) on January 25th, 2006 @ 9:46 am

    WHO IS MIKE JONES?!? Yo man… that is the question isn’t it?

    On a somewhat serious note, I have tried calling Mike Jones several times but his line is always busy. Gee… I wonder why.

  6. Hesam (unregistered) on January 25th, 2006 @ 8:44 pm

    I remember someone telling me before that if you ever need a Randalls Remarkable Card number, just use Mike Jones’ – the number works..

  7. HouDog (unregistered) on January 25th, 2006 @ 11:18 pm

    I have been with T-Mobile since they bought out PrimeCo and haven’t had more than one or two “network busy”s a year… I am happy.

  8. Nancy (unregistered) on January 26th, 2006 @ 10:08 am

    I have been with T-Mobile for a little over two years. Three months ago, I switched to a Blackberry device. It is nearly impossible to email or call anyone when I am downtown. This stupid thing always drops the signal.
    I also can’t make any calls when in the Medical Center. Verizon seems to have the best network coverage here in Houston. I think they were the only company working during Alison. I will be switching over to Cingular next month because of the great deal they have with their push to talk phones.
    I hope their service doesn’t suck!!!

  9. Governor (unregistered) on January 26th, 2006 @ 4:47 pm

    I have Sprint and VERY rarely have a problem. No matter where I’m traveling in the US, I can always find a good signal.

    Hey! I sound like a commercial! AGH!

  10. Vance (unregistered) on January 28th, 2006 @ 2:56 pm

    No really, who is Mike Jones??? Did I miss something???

    My teachers always said I was a little SLOW…

  11. Seven Bates (unregistered) on January 29th, 2006 @ 1:39 pm

    Fortunately, you’re in Houston. If you’ve noticed a busy network you can bet it will be expanded within a month. T-Mobile has deployment projects online that show most of the Greenspoint, inner loop, and south (mostly around the beltway) areas will be receiving new transmission levels and/or additional towers. This means increased bandwidth for mobile broadband users, and an increase in call queues.

    Stick with your current carrier. Verizon does have better coverage at the moment, but their customer service is terrible and Cingular has a smaller wireless call volume than T-Mobile does now. (Could change in a few months)

    One of the best bets you have in H town is Sprint/Nextel actually. They have an unlimited minutes, flat rate of $50.00 a month. The only way you can go higher that 50 bucks is if you buy something with your phone, like a wallpaper.

  12. GaZ (unregistered) on February 2nd, 2006 @ 12:20 pm
  13. Linda (unregistered) on February 20th, 2006 @ 11:13 am

    I’m getting the same messsage. I’ve called them to get the problem resolved. T-Mobile, however, denies that they’re having network problems and says that no one else is experiencing the same inconvenience. They’ve been giving me the run around saying equipment malfunction and possible weather. As you’ve seen, we’ve had unusally warm weather and I can’t see that as a problem. I’m resorting to the FCC to get something done.

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