A story of Mattress Mac, evil corporate pizza and ice cream truffles

I attended a West Houston Chamber of Commerce luncheon today at the fabulous Alamo Draft House. Talk about a killer-cool place for any kind of event — you can rent out their theaters for business trainings, private showings and parties. Very fun, plus we walked around the surprisingly pretty West Oaks mall to kill some time and looked at Willy Wonka jackets.

At this lunch, Mattress Mac gave a motivational presentation on the importance of customer satisfaction and loyalty. He was really a great speaker – no frills, just a good practical businessman who really has his heart in the right place (although these guys don’t think so).

His speech would’ve been a really great lesson for the jerks at our local Papa John’s (1420 W 11th St). Apparently their business model now relies heavily on poor service and insulting their customers. Hope things work out for them, but we won’t be ordering from anyone but Star pizza from now on. What were we thinking anyway?!?

So anyway, back to this luncheon. Our company won a free ice cream social from Carvel’s Ice Cream and I am now completely hopped up on sugar, courtesy of their gorgeous ice cream truffles. And that’s my lunchtime story. Thank you.

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